Reference letter : Université du Québec en Outaouais

Hector has brought us many new features that we didn’t have with our old system. As a cloud-based platform, we now have the ability to manage our inventory from any device. We can also generate barcodes to identify our equipment and add as many information fields as we want to properly identify our items and ensure nothing is forgotten.

Hector also offers extensive customization options for the messages displayed on the website and those sent via email to our users. The development team listens to client needs, and many of the suggestions we made to improve the software’s usability have been implemented in record time! This is supported by a highly competent and efficient support team.

Hector continues to develop new features based on client needs. This is a rare quality in the inventory software field, where products generally remain stagnant. This is just one of the reasons we chose this software over other options available to us. These new features sometimes come with minor issues, but they are typically resolved within 24 hours.