Setting up a subdomain with Hector

What is a subdomain?

If you’d like to have a personalized link to your Hector instance, you can do so using a subdomain. This will allow you to direct users, customers and vendors to a link associated with your organization.

Important to note that this is a paid feature, unless you have the Cannon yearly service plan. Changing the web address will not have any impact on the the web or mobile application.

To better understand how this works, here is an example of a default instance that is first .

https://app.hectorassetmanager.com/myorganization

Here are a few examples of subdomains that will help personalize your instance of Hector.

https://hector.myorganization.com
https://myassetsmyorganization.com
https://inventory.myorganization.com
https://reservation.myorganization.com

It is not required to have Hector as part of the subdomain.

Steps to follow

You may need the help of your IT team to perform the following steps.

1. Create a DNS entry – A with your domain provider
2. Name : Enter the desired name ex: [hector].myorganization.com
3. IP : Enter the IP address :
   NA : 149.248.52.78
   EU10 : 217.69.10.67
   EU20 : 20.39.235.50
4. Dynamic DNS : No
5. TTL : 1800
6. Create Associated pointer PTR Record : Yes (if Microsoft)

Send as an email

Once the A record has been created with your domain provider, please send us the following email :

To : [email protected]
Subject : Subdomain creation
Body :

Hello,

Please create the following subdomain for our Hector instance.

My instance : https://app.hectorassetmanager.com/myorganization
Subdomain : hector.myorganization.com
Desired date/time for the change: Friday February 11 at 8 pm

I confirm that the DNS entry was created with our domain provider.

I confirm that Hector may be unavailable for a few minutes at the desired date/time, when the change will happen.

I confirm having informed the users of my organization as to the change of the web address.

Thank you,
Your name