OPAC de L’Oise (Office public d’aménagement et de construction) is the largest social landlord in Picardie, the organization owns an average of 32,000 homes spread over 5 departments, which they rent and resell. Their main objective is to provide people in financial difficulty with viable housing at moderate prices.
OPAC has been using Hector since 2021, but before Hector no solution was in place to manage the inventory. It was mostly done with an Excel workbook. It was very complex to use due to the amount of rows, and the tracking of materials was very time consuming. All employee requests for equipment replacements/repairs were done on paper, and were mostly handled by one person. Over time, the accumulation of paper requests became almost impossible to manage, and the inventory became completely skewed… With this management, it was impossible to know if there were losses or theft in the past.