“The choice for Hector was made because of the QR code generation combined with the mobile application. We didn’t find such efficient solutions on the market. Hector’s team was also very responsive to improve the platform, especially for partial receipt of material orders.”
Case study : OPAC de l’Oise
The OPAC of L'Oise turned to Hector to eliminate paper requests for managing their IT fleet.
The OPAC of L'Oise (Office Public for Planning and Construction) is the largest social landlord in Picardy, managing an average of 32,000 housing units spread across 5 departments, which they rent and sell. Their primary goal is to provide affordable housing to individuals in financial difficulty.
Before Hector
OPAC has been using Hector since 2021, but before Hector, no solution was in place for managing the inventory. It was mainly done with an Excel spreadsheet. The use was very complex due to the number of lines, and tracking the equipment was very time-consuming. All employee requests for equipment replacements/repairs were handled on paper and were primarily managed by a single person. Over time, the accumulation of paper requests became almost unmanageable, and the inventory became completely distorted. With this management approach, it was impossible to determine if there had been any losses or theft in the past.
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Eliminate paper requests -
Have real-time up-to-date inventory
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Be able to manage inventory on the go
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Associate a QR code with the equipment
“We turned to Hector to finally have an up-to-date inventory. Managing with QR codes was one of the most important aspects for us. The quick assignment of equipment via the mobile app was a decisive factor.”
Solutions
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Identification of the material with a QR code
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Instant allocation via the mobile application
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Cloud solution accessible anywhere
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Integration with Azure to synchronize hardware
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Software license tracking
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Reminder of license renewals
Transition to Hector
“As soon as we chose to implement Hector within the OPAC, the Hector team immediately gave us access to the software so that we could begin our inventory. We took a bank of training hours, because it was important for us to be accompanied in the first steps and for the follow-up. When we have questions or need training, we always have an appointment within a week. On a technical level, as it is a simple solution to understand, we had no particular problems implementing it”.
The OPAC de l’Oise took advantage of a transition within their company, with a gradual replacement of the equipment to add it to Hector as they went along.
“The transition to Hector made it easy to update our inventory!”.
Why did you choose Hector?
- QR code
- Reactivity of the team
- Constant evolution of the system
Better visibility of the available equipment
“Hector allows for a much clearer inventory visual than if it were on an Excel spreadsheet.”
Better balance of the charges
“The inventory is accessible to us administrator, which helps balance the loads. During a busy day, we can divide up the tasks and work simultaneously managing inventory and material allocations.”
“The IT department is happy to have a real inventory management software. At the user level it was easy to get the team to adopt.”
How Hector has made the difference ?
“The service with the Hector team for the implementation went well, it was very quick which allowed us to get all of our assets in place. The team was able to come to our aid quickly when there were issues with our LDAP synchronization due to our hybrid environment and really looked into it to find a solution. The Hector team was there to meet our expectations.”
“Since Hector allows us to send notifications in the software part, when a software expires, it sends us an attention email that notifies us that for example in 1 month the software is going to expire and we need to think about resubscribing. This allows us to not get in trouble after the license has expired, like for an antivirus for example…We also manage the renewal of the Hector license in Hector!”
“In terms of instance execution, since the opening of the servers in Paris for European customers, we have appreciated a better speed of the software. There was a day when we noticed that there was a very long delay, I sent an email to the Hector team to tell them our concerns about the delay and the team noticed the problem and then the next day it was resolved very quickly. Now it’s almost instantaneous, our operations go very fast!”
Appreciation :
Visible result in terms of speed
“A big strength is that Hector’s software is constantly evolving, it’s a product that evolves and is not stagnant. It’s software that lives, and we enjoy discovering new features.”
“Hector has made our lives easier.”
“It’s a software that has qualities with employees that are very responsive, you can feel that they are dedicated to the solution, whenever we have a problem they respond directly.”
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