Do you have a referral program?
We do not have a referral program, but we will evaluate the possibility of offering a reward to any third-party referrals.
Is it possible to integrate Hector with another software or application?
For the moment, Hector only integrates with Active Directory. However, we are planning the development of an API.
Is it possible to export data as an Excel file with Hector?
Yes, the different views can be exported to Excel compatible files.
Can I use Hector from a mobile phone or tablet?
Yes, but the display is optimized for computer and tablet.
Can I use Hector on all browsers?
Yes, Hector works well with Chrome, Internet Explorer, Firefox and Safari.
I travel often for work. Can I use Hector elsewhere than on my computer?
Yes, Hector is available everywhere. Just have an internet connection.
I forgot my password. How to get a new one?
My credit card does not work. What should I do?
I changed my credit card. How to update it in the system?
What types of assets can I follow with Hector?
Is my information safe in your system? Where are they registered?
How many assets can I track in total?
There is no limit, Hector can take in bulk.
Can I scan barcodes and QR codes with Hector?
Can I use my existing barcodes?
Yes, your barcodes are welcome at Hector! Code 39, Code 128 and several other types of barcodes are supported by Hector.
You don't find what you're looking for?
Feel comfortable communicating with us from our technical support form, It will be our pleasure to answer your questions!