Having all of your assets in one place has avoided many misunderstandings between intermediaries. In addition, not having to go through different applications or emails to track reservations greatly limits the number of errors.
Case study : Cégep de Saint-Laurent
Cégep de Saint-Laurent has embraced digital transformation by adopting Hector for managing equipment loans for students and staff.
Located in Saint-Laurent in the heart of Montreal, Cégep de Saint-Laurent provides everything a student could want. In addition to offering a wide range of regular and continuing education programs, Cégep de Saint-Laurent offers several specializations in art and science. Students are welcomed into an environment that encourages them to excel and innovate.
Challenges
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Synchronization between the intranet and various departments of the Cégep -
Unplanned reservations made manually -
Inability to loan equipment to employees
For several years, Cégep de Saint-Laurent had been searching for a solution to better manage its inventory and equipment. The goal was initially to consolidate all assets under a cloud-based solution to simplify the management of the IT department.
Since it was impossible for students and employees to make reservations in advance, achieving optimal management of equipment loans was very complex. Thus, it became crucial to find a solution that would provide real-time data and ensure synchronization with existing software used by the Cégep, such as Azure and Omnivox.
“About two and a half years ago, we wanted to find a solution to integrate with the Cégep’s digital transition; we needed a cloud-based solution.”
Solutions
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Web-based software available online
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Secure and unlimited access for employees and students
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Online reservations for equipment and study rooms
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Reliable and accurate loan schedule
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Management of the various College Stockrooms
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Monthly payments and based on the number of assets.
Why did you choose Hector?
In addition, the organization’s previous system had experienced a major outage and was no longer secure enough to manage the assets. They had to make the change quickly, and Hector’s team was there to help them get their student loan servicing back on track.
«At the time we acquired Hector, the product was not yet meeting all of our needs, yet it was always easy to contact the team if we had a problem. Two years later, the platform has grown and the Hector team is still as responsive as ever».
- Hector is a Quebec-based product that offers the cloud-based solution
- Flexible pricing based on the number of items
- Unlimited number of users
- The responsiveness of the team behind Hector
- The continuous improvement and evolution of its functionalities
- The API that bridges the gap with other systems
Better visibility of available equipment
«Students can see at a glance, through the catalog, what equipment is available on the dates they want, according to their program or study group. That’s what we like about Hector: the information is updated in real time.
With the paper system, students did not necessarily come back to cancel their reservations in the booklet, which led others to believe that they could not borrow the equipment when there was still availability.»
Better user experience
The arrival of Hector has made it possible to offer students and employees of Cégep Saint-Laurent a more pleasant experience when making a reservation.
«Most students constantly have their smartphones in their hands, so it was necessary to find a solution that would allow them to make online reservations from their phones».
Better communication between requesters.
How did Hector make the difference?
Hector is very good at managing the materials available for loan. Initially, they realized that they had very few assets, but that there was a huge turnover rate for one store alone. Today, the college is able to manage all of the college’s stockrooms through the use of Hector.
«We chose to start with a small stockroom with assets that were loaned out very often. We loved what Hector allowed us to do. Today, we manage 13 stores with a total of more than 5000 assets».
The use of Hector allows them to manage materials from 13 stockrooms, such as the visual arts store, film store, music store, theater store, recreation store, library store and more.
The College realized that there was a need in the market and that Hector had the potential to fill that need and grow with them for many years.
Appreciation :
«Hector helps with traceability, with Covid-19 it’s even more important, about 30 employees use Hector and they are very happy with what Hector offers».
«We are their first educational customer and we are proud of it».
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Is Hector right for your organization? Try it for free or request a personalized demonstration to find out.
