Case Study

Cégep de Jonquière

How the Art and Media Technology department streamlined the coordination of over 400 people with Hector

Cegep de Jonquière
3

programs of study

100%

accessible online

400+

people coordinated

The Art and Media Technology (ATM) department at Cégep de Jonquière streamlined the coordination of more than 400 people by choosing the Hector online booking system.

 

Cégep de Jonquière, in the Saguenay-Lac-Saint-Jean region, offers 28 pre-university and technical programs. It is best known for its training in Art and Media Technology: Media Communication (Journalism, Radio and Advertising profiles), Television Production and Post-production (Production and Post-production profiles) and multimedia integration.

 

With more than 50 years of experience teaching media communications, Cégep de Jonquière is the only institution to offer all three Art and Media Technology programs, two of which are unique in Quebec. Students learn in studios, with access to a wide range of equipment.

Citation

Hector’s flexible system made all the difference for us! Now students can book their equipment online in advance, and that has improved things enormously.

Jean-François Potvin
Practical Work Technician

Before Hector

❌ Inventory pools were managed differently across the Cégep

❌ Students had to come in person and book in a paper logbook

❌ Poor visibility of the range of equipment students were entitled to
❌ A system poorly suited and restricted to a single user

A few years ago, Cégep de Jonquière began looking for inventory management software that could meet its needs. The old system did not let students make their own bookings, which was a problem.

 

“Tracking and managing the technical equipment really was not optimal; we needed a modern solution.”

 

Jean-François took charge of the project. He evaluated several options, including VinBIZZ, Koha and BookingPoint. These proved too complex, too expensive, poorly suited to the Cégep’s needs, or closed systems (access restricted to a single user).

 

The Cégep therefore turned to a cloud solution, more flexible and reliable, to make students autonomous in their bookings.

Key features

Online catalog bookings

Cloud software available at all times, with a filterable item catalog.

Unlimited multi-user access

Staff and students book directly, with no single point of contact.

Recurring loans

Repeat bookings set up automatically, for a reliable calendar.

Alerts and notifications

The responsible staff are informed automatically of requests.

Asset management

Track your entire equipment fleet from a single platform.

A gradual transition to Hector

The risk proved minimal for Jean-François and his Art and Media Technology team, since they were able to build up their inventory in the software gradually.

« Hector's flexible pricing let us add our equipment gradually. We started by giving students the ability to book their sets online. And even though some features were still in development, we went ahead and added other assets that depended on them, and it all went smoothly. »

Better planning and ressource allocation

Planning inventory bookings for television is essential in ATM. Since there are more students than devices, bookings must be approved in advance by the teachers in charge.

« There was a lot of time wasted booking on paper. Depending on the equipment or rooms requested, authorizations and signatures were needed. With Hector, bookings can be approved or declined directly online by the teacher, which makes handling requests much easier. »

Better visibility of available equipment

« At a glance, thanks to the catalog, students can see the equipment available on the dates they want, according to their program or study group. That is what we love about Hector: the information is updated in real time.

 

With the paper system, students did not always come back to cancel their bookings in the logbook, which led others to believe equipment was unavailable when there was still availability. »

What the Cégep appreciates

Rolling out the software at Cégep de Jonquière was very well received by students and teachers, who found it easy to use from the start. Everyone noticed the benefits it brought.

« During the test phase, we had teachers and students try Hector, and they were won over right away. Hector genuinely brought order to loans and structured how bookings work, ultimately making life easier for students and teachers alike. There are no more scheduling conflicts when booking, and a real discipline in managing schedules per loan has developed. »
« During the process, a few flags were raised, which helped improve the interface. Hector is a product in continuous improvement, and we were able to share our development requests and be heard. We do not feel stuck with Hector. With the speed of the customer service, you feel that you matter. In short, the approach is as user-friendly as can be. »

Why Hector ?

« The reasons we leaned toward Hector are many. Although there were gaps at first and the solution did not fully match our initial needs, the Hector team was very open-minded and ready to improve its product. The cloud system was also an important factor, because it makes student booking possible. The subscription pricing is very attractive. And Hector is a Quebec company that offers a solution in French, no small advantage! »

In the end, Cégep de Jonquière is happy with the technological shift it made with Hector. Staff are now far from the initial “pen and paper” method, and have discovered the benefits an inventory management software can bring in education, without having to invest in software that is too expensive and poorly suited to their needs.

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